1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

Account information (name, email, company details)
Candidate data (CVs, interview recordings, assessment results)
Usage data (how you interact with our platform)
Payment information (processed securely through Qi Card)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process candidate applications and conduct AI-powered assessments
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to enhance user experience

3. Data Storage and Security

We implement bank-level encryption and industry-standard security measures to protect your data. All CV files and interview recordings are stored on secure cloud infrastructure (Cloudflare R2) with encryption at rest and in transit. Access is restricted to authorized personnel only.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at info@cridi.ai.

5. Third-Party Services

We use the following third-party services:

Anthropic Claude API (AI-powered CV analysis and interviews)
OpenAI Whisper (speech-to-text transcription)
ElevenLabs (text-to-speech for AI interviews)
Cloudflare R2 (secure file storage)
Qi Card (payment processing)

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Export your data in a portable format

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@cridi.ai