1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

Account information (name, email, company details)
Candidate data (CVs, interview answers and their transcripts, assessment results)
Usage data (how you interact with our platform)
Payment information (processed securely by an authorized payment service provider)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process candidate applications and conduct AI-powered assessments
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to enhance user experience

3. Data Storage and Security

We implement bank-level encryption and industry-standard security measures to protect your data. CV files are stored on secure cloud infrastructure with encryption at rest and in transit. Spoken interview answers are transcribed to text, and the audio is not kept. Access is restricted to authorized personnel only.

4. Data Retention

Uploaded CV files are deleted automatically 30 days after upload. The results of their analysis, interview transcripts and assessment results are kept for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at support@cridia.ai.

5. Service Providers

We may work with carefully selected service providers to operate and support Cridia, including secure infrastructure, data processing, service communications, and billing. These providers may access data only as necessary to deliver their services and are subject to contractual confidentiality, privacy, and security obligations.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Export your data in a portable format

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@cridia.ai